About: Leicester General Hospital Leicester General Hospital Leicester LE5 4PW
Posted via nhs.uk
What I liked
What could be improved
Communication between doctors and nurses and doctors and GP, A&E triage system is flawed and evryone blaming everyone else and taking no responsility. The attitude of the consultant was awful, I was asked very personal questions in a very off the cuff manner in the presence of someone I was not introduced too and did not know why they were there, then because I felt embarassed and intimidated I was dismissed back to my GP
The nurses and staff on Ward 5 were very nice and proffessional, trouble is noone knew what was happening because of the communication issues, my GP still has not recieved a letter from the consultant to inform him of the refferals or treatment recieved and ongoing. I feel totally let down in all aspects of the service, and when I am well enough I intend to compain so that it minimises the prospect of other people having the same experiences.
Trouble is no one listens, no action is taken, even Patient Liason Services was a joke.