What could be improved
Better communication is needed. Having driven for over 45 minutes to arrive a Slough I was contacted on my mobile at when I was wiithin 5 minutes of the hospital. The MRI machine had broken. Had been broken most of the day. Why did it take so long to contact us. A wasted day of and a wasted journey. Deepy upset by some of the hospital staff and their attitude and this department. Poor customer service and understanding of parents with young children.
"Better communication is needed. ..."
About: Wexham Park Hospital Wexham Park Hospital Slough SL2 4HL
Posted via nhs.uk