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The staff in the Northern General ...

Story from nhs.uk

"The staff in the Northern General ..."

About: Northern General Hospital

What I liked

The staff in the Northern General Hospital were wonderful. From the Receptionist in A and E to the people who brought you a cup of tea all treated me with great respect. They had some very difficult things to deal with at the same time as dealing with myself but I never once heard anyone speak to a patient in an unkind way. These are difficult times but some of the Managers need to go and see the good work that is being done by the front line staff. Please do not let these be the people who loose their jobs in the shake up of the PCT.

What could be improved

Nothing - No one who dealt with me could have done better.

Anything else?

Thank you for the care I received.

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Responses

Response from Northern General Hospital 13 years ago
Northern General Hospital

Submitted on 02/08/2010 at 09:07
Published on nhs.uk on 03/08/2010 at 04:00

Thank you very much for taking the time to leave feedback on oyur recent hosptial experience, We are delighted to hear that staff treated you with the greatest of respect and your feedback will be passed on to them.

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