Text size

Theme

Language

"Person centred approach contributed to my recovery"

About: University Hospital Wishaw / Day Surgery

(as a service user),

I was in Day surgery wishaw general for exploratory laparoscopy yesterday. The nursing staff throughout the whole unit were extremely efficient and professional.

I was apprehensive about a general anaesthetic due to a previous experience. The female anaesthetist listened to all of my concerns and took these into account whilst planning my anaesthetic. In doing so, her person centred approach has contributed to a better recovery for me as a patient. I cannot thank her and the day surgery enough.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Karen McLelland, Senior Charge Nurse for Day Surgery and Endoscopy, Uiversity Hospital Wishaw, NHS Lanarkshire 8 years ago
Karen McLelland
Senior Charge Nurse for Day Surgery and Endoscopy, Uiversity Hospital Wishaw,
NHS Lanarkshire
Submitted on 26/06/2017 at 09:27
Published on Care Opinion at 09:28


picture of Karen McLelland

Dear Linda7287

Thank you so much for taking the time to post such positive comments and I am glad that you had such a positive experience.

The staff in the Unit strive to provide all patients with safe person centred care and will be delighted that you thought that they were efficient and professional.

I hope you are recovering well from your operation.

Many thanks

Karen

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k