"I was well supported during the ..."

About: Royal Free Hospital

What I liked

I was well supported during the birth of my daughter, staff were with me at all times and doctors and midwives were incredibly caring and I had someone with me at all times during my labour.

What could be improved

The post-natal ward was extremely busy and at times midwives didn't have time to properly explain what was happening. Clearer communication about what was happening would have made things easier.

Anything else?

I would like to thank the staff on the Maternity ward for their fantastic care during the birth of my daughter.

Story from nhs.uk


Response from Royal Free Hospital

We are happy to hear that you felt so well cared for while at the maternity ward of the Royal Free. We have passed your kind comments on to the maternity department. Thank you also for the constructive feedback regarding the ward - we are constantly striving to do better and this kind of feedback is very useful.

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