"as a nervous patient i was admitted ..."

What I liked

as a nervous patient i was admitted to ward 310 on 07/07/10, from arriving on the ward i found the staff to be friendly, helpful and profesional.... everything was explained to me in great detail

...

the nurses, students, doctors,, cleaning staff, caterting staff were all great . nothing was to much trouble fro any of them.

what a great team.

What could be improved

we had an issue in the bay i was in with a guy being admitted to our bay at about 3am.

he said he was in pain and was on pain releave.

however he spent the next 2 hours on his mobile phone ringing people and we had to ask a nurse to speak to him about this

could paitents be given a list of basic ward rules or should signs be put in each bay saying that mobile phones/ laptops should not be used between 11pm to 8am.

Anything else?

what a great team you have working on ward 310