"I was absolutely disgusted by ..."
About: Queen Elizabeth I I Hospital (Welwyn Garden City) Queen Elizabeth I I Hospital (Welwyn Garden City) Welwyn Garden City AL7 4HQ
Posted via nhs.uk
What could be improved
I was absolutely disgusted by the way my case has been handled! I have had excrutiating pain in my back for four months and can barely work. A month ago I was in a&e because they suspected equina syndrome. Spent the whole day the're with a specialist who explained that I need an urgent spinal clininc appointment and MRI scan. I am assuming urgent means that the refferal get's lost and you have to wait a month before getting an appointment! Brilliant I thought, today is the day i find out what exactly is wrong. Nope. just a complete waste of time, having exactly the same visual examination that i have had on numerous occasions and the doctor saying that he will refer me for an MRI scan. "Oh good, Now? " I ask. "No, we think that you should spend another 6 weeks on opiates before you can have an MRI and then you can wait another 3 weeks on opiates before getting an appointment with me" Great another 2 months in absolute agony when the last doctor could have given someone else my appointment and just reffered me to mri in the first place. What a complete waste of time and i shall be putting in an official complaint!