"From when I initially saw the ..."

What I liked

From when I initially saw the surgeon on 18th May 2010 to my discharge on 26th June (with a new hip) the standard of care, availability of information, both to myself and my wife, was absolutely beyond reproach. We both found the pre-op discussion group and presentation extremely beneficial and all the equipment supplied arrived on time.

During my stay the surgical staff, nursing staff, caterers and domestic staff treated me exceptionally well and nothing was too much trouble, no matter how busy they were, and believe me, they were busy at times.

I have been informed by the surgeon that my other hip requires replacement and I have absolutely no concerns about returning to Heath Road for treatment.

Many, many thanks to all who helped me so much, if I could be of any help re-assuring people about the op' from a patients' point of view at your pre-op groups I would be delighted to help.

Yours very gratefully

Andy White

What could be improved

Nothing

Anything else?

No, I think my first statement says it all. Keep up the superb work.

Andy