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"2nd time my angioplasty has been cancelled."

About: University Hospitals Coventry and Warwickshire NHS Trust

I had a heart operation 30 years, when I was 7. after the last 2 years of going to hospital with pains/af and other complaints I finally got to see a cardiologist who told me I had many things wrong with my heart. Including my hole is back and I have regurgitation in my left valve. Also that I have thick archies. I was told I need to have open heart surgery and they might have to put stents in to provent heart attack and stroke. This needs to be done before my major surgery.

So in march I had a date for my angioplasty. 2days before I got a phone call saying to was cancelled which I know that some times it can't be helped. They told me I would get an other appointment with in 4 weeks. 6 weeks down the line I get an appointment for 14th of June. 13th of June at 5pm I have a phone call cancelling it again. This time I am angry. I am a manager of a shop I had to get cover for the week and people to look after my children and my husband booked a week off to so he could look after me. This is not good enough. I won't get my major operation till this is done. I am glad I am having my major operation in Birmingham. Which I am hoping are more reliable.

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Responses

Response from University Hospitals Coventry and Warwickshire NHS Trust 7 years ago
University Hospitals Coventry and Warwickshire NHS Trust
Submitted on 16/06/2017 at 09:03
Published on nhs.uk at 09:30


Thank you for taking the time to provide feedback on your recent experience with the Cardiology department at University Hospital, Coventry.

I am very sorry to hear about your experience and that unfortunately your procedure has had to be postponed twice. I understand that this is inconvenient for you and your family, and will be causing a delay to your operation in Birmingham.

I have passed your comments on to the Manager for this department so that they can share your comments with the team and try to improve services in future.

I would urge you to discuss your care further by contacting the Trust’s Patient Advice and Liaison Service on 0800 028 4203. If you would prefer to contact us by e-mail, our address is feedback@uhcw.nhs.uk.

If you do decide to contact us, please make us aware that you have left comments on the NHS Choices website. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients.

Thank you for leaving your comments on NHS Choices.

Communications Team

University Hospitals Coventry and Warwickshire NHS Trust

Telephone: 0800 028 4203

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