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"A & E and Ansty Ward"

About: Poole Hospital NHS Foundation Trust

I was totally impressed by my recent care in A and E and especially Ansty ward. The care and consideration I recieved from the staff from the tea staff to the Consltant was empathetic, kind and considerate. Almost all staff asked me my name and introduced themselves with a handshake included by senior staff. I was kept informed about the process and all my questions were answered. I saw everybody needed to assess and deliver my care needs including nurses, consultant, cardiac specialist, diabetic nurse and pharmacist. My faith in mankind was restored.

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Responses

Response from Poole Hospital NHS Foundation Trust 7 years ago
Poole Hospital NHS Foundation Trust
Submitted on 12/06/2017 at 11:47
Published on nhs.uk at 12:33


Dear Angie

Thank you so much for taking the trouble to pass on your praise for the staff who treated you at Poole Hospital recently.

I have passed your lovely comments on to the staff in ED and Ansty Ward and asked them to share them with the other staff.

It really does mean a lot to them to receive such positive feedback.

I hope very much that you are now making a good recovery following your stay with us.

All best wishes,

Patient Experience Team, Poole Hospital NHS Foundation Trust

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