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"i have attended the hospital this ..."

What I liked

i have attended the hospital this morning for an extracttion after waiting for six months .

i was sent an appt in may , got there they said it had been canceled i got no letter to that affect . this morning i was due to have extraction and was told they really didn't want to do it , this mainly was because i am a very bad phobic . six weeks ago i saw someone at the chemists who had written on my appt letter that i was supposed to be given sedation in tablet form. i was then told they are not stocked there. even though the dentist i saw at the chemists said they would give it me there.

consequently because i was so wound up i left with an appt for a few days time. i can honestly say do i want to go back ? definatley not !

What could be improved

some who was going to pull my teeth out having been told it was plastered all over my appt letter i was to have a pre med logo
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Response from Birmingham Dental Hospital 11 years ago
Birmingham Dental Hospital
Submitted on 25/06/2010 at 09:14
Published on on 25/07/2010 at 20:38

Thank you for taking time to give your feedback. It would be helpful to know more information so that we can look into the situation you have described. Your waiting time for an extraction is suprising and we would welcome the opportunity to find out why this happened. I would be grateful if you would contact Derrick Defaye, PALS Officer on 0800 917 2855 to allow us to look into your experience. Thank you.

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