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"The music on the radio on the ..."

About: Good Hope Hospital

What I liked

The music on the radio on the way to the hospital.

Nothing....about the hospital itself.

What could be improved

Communication, and patient treatment time.

Maybe a better use of the it and build a car park!

Anything else?

After my father arrived at the "Hospital" (About 0800) he was made to wait, unattended in the reception, until he approached the counter staff again, to ask if he was going to be seen. He waited approx 9hrs before receiving the required treatment. NHS = No - Help - Sorry!!! logo
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Response from Good Hope Hospital 11 years ago
Good Hope Hospital
Submitted on 14/06/2010 at 19:09
Published on on 25/07/2010 at 20:38

We are very sorry to read about the difficulties you experienced surrounding your father's care at the hospital. We appreciate all feedback as we are constantly striving to improve our services. We suggest you contact PALS (patient advice and liaison services) on (0121) 424 7889 or email This office is able to take your details and follow up your particular case.

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