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Posted via nhs.uk 15 years ago

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I have just rung up for advice on getting treatment and the person who answered the phone was so dismissive and rude and when I asked about alternative solutions the person was very unhelpful. Absolutely unacceptable I was treated as if I was stupid...........

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Birmingham Dental Hospital

Submitted on 25/05/2010 at 09:22

Published on nhs.uk on 25/07/2010 at 20:38

I am sorry that you feel the reception staff of Birmingham Dental Hospital were rude and unhelpful when you spoke to them on the telephone. Your comments have been passed to the Associate Director to discuss with the relevant manager and staff.

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