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"magnificent staff"

About: Solihull Hospital / Ophthalmology Solihull Hospital / Upper gastrointestinal sugery

(as a relative),

I recently brought my mother in for gastroscope. The staff were magnificent, so sociable, talked to my mother all the way through the procedure letting her know what they were doing. They definitely need a special thanks. What a difference it makes to have such lovely people. My mother also attends the same hospital for eye injections for macular degeneration for which she receives the same wonderful treatment. Thank you so much.

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Responses

Response from Solihull Hospital 6 years ago
Solihull Hospital
Submitted on 15/12/2017 at 11:06
Published on nhs.uk at 12:32


Dear Lanizbeth,

Please accept my apologies for the delay in responding to your posting.

Thank you for taking the time to post your comments regarding the care and treatment your mother received at Solihull Hospital, when she underwent a Gastroscopic procedure, earlier this year and the care she receives in the Ophthalmology Department.

I totally agree with you, the staff are wonderful and they offer a fabulous service.

I will forward your posting to the senior management teams and ask that it is shared with the staff, as I am sure they will be absolutely delighted to read your positive comments.

Once again thank you for taking the time to provide your comments, as all feedback is very important to us.

Best wishes

Miss J. Langham

Patient Services Officer

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