"I was a day-patient for a colonoscopy ..."

What I liked

I was a day-patient for a colonoscopy in the day-case unit. I cannot praise the unit enough. Every member of staff was kind, thoughtful, caring, and professional: the atmosphere was relaxed and relaxing, quiet, & confidence-giving: every area was clean, tidy, & uncluttered. A triumph of organisation, skill, & sheer decency. Thank you, "receptionist"; "boss" ; the nurses; and the doctor With special people like you, our health service is in VERY good hands.

Story from nhs.uk


Response from Queen Marys Hospital (roehampton)

Thank you for taking the time to leave some feedback on Queen Mary's Hospital.

I will pass your kind words on to our team in the Day Case Unit, who always enjoy receiving feedback that reflects their hard work.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful