"spacious, clean, cafe great"
About: Sir Robert Peel Hospital Sir Robert Peel Hospital Tamworth B78 3NG
Posted via nhs.uk
What I liked
spacious, clean, cafe great
What could be improved
The reception staff on the physio department, are un welcoming, miserable, un friendly, one huffed and puffed at a patient when checking in, when i went to check in i went to one lady who didn't even acknowledge i was even standing there(plus i'd got 2 broken legs!!) eventually when she did she passed me to another lady the other side of the desk which i had to hobble to just to give my name, i tried to be friendly and there was no acknowledgment at all
think they have had their day, get new friendly polite staff, who interact with patients and nothing is too much trouble, these places are daunting enough without them feeling worse