Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

Complaints

Posted By Sopqd39

"Complaints"

About: St Andrew's Healthcare Birmingham / Hawkesley

(as a staff member posting for a patient/service user),

I can't get through to complaints. The phone cuts out. The phone cards keep voiding on the phone. The slots inside are dirty. The engineer said it needs a new board in the back and its taking a long time and we need the phone

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Catherine Vichare, Clinical Director/Clinical Lead, St Andrew's Healthcare 7 years ago
Catherine Vichare
Clinical Director/Clinical Lead,
St Andrew's Healthcare

Submitted on 15/05/2017 at 12:47
Published on Care Opinion at 12:47

picture of Catherine Vichare

Thank you for raising this issue. I will be informing the complaints team of your concerns. If the problem continues, please let me know.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k