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The care I received from everyone was exceptional

Posted By Mulberry

"The care I received from everyone was exceptional"

About: University Hospital Wishaw / Day Surgery

(as the patient),

Admitted early morning for a general anaesthetic and minor procedure.

Was obviously anxious and worried.

However I was soon put at ease by a lovely nurse Vicki, and from then the process was very quick and well organised. I was promptly seen by all relevant staff, who all introduced themselves and took time to explain the procedure, risks and allow me to ask questions.

I must say the care I received from everyone was exceptional, in theatre and recovery and then back to day surgery and Nurse Melissa.

Thanks to everyone.

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Responses

Response from Maureen Dobbin, Service Manager Maternity & Neonates, University Hospital Wishaw, NHS Lanarkshire 6 years ago
Maureen Dobbin
Service Manager Maternity & Neonates, University Hospital Wishaw,
NHS Lanarkshire

Submitted on 09/05/2017 at 14:23
Published on Care Opinion at 16:00

picture of Maureen Dobbin

Dear Mulberry,

Thank you for taking the time to post your lovely comments.It can be a very anxious time having a procedure but I am delighted to hear that the staff were able to alleviate your anxieties which helped you throughout your stay with us. I will share your comments with he staff both in day surgery and theatres as they will be pleased to know that your experience was such a positive one.

I hope that you are continuing to recover well at home

Best Wishes

Maureen

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