What could be improved
Be nice if the staff treated you like a human being, listened to you, wern't rude if you asked a question and didnt treat you as if you were an inconvenience.
Appointments were continually delayed or cancelled and you could rarely make a future appointment on the day of your visit.
These comments are specifically in relation to an outpatients clinic which is affliated to LRI.
Other parts of the hospital - physiotherapy and Occupational Health are helpful and treat you well.
"Be nice if the staff treated you ..."
Posted via nhs.uk
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