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much more physio needed and after ...

Story from nhs.uk

"much more physio needed and after ..."

About: Livingstone Hospital

What could be improved

much more physio needed and after care when a patient has been very ill

Anything else?

not letting patients sit in the chair all day at least let them get into bed sometime during the day because they get a lot of water retention in there legs and feet

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Responses

Response from Livingstone Hospital 9 years ago
Livingstone Hospital

Submitted on 26/01/2015 at 10:45
Published on nhs.uk on 27/01/2015 at 00:00

Hello, Thanks for taking the time to tell us about your visit. We are very sorry that your experience was not entirely satisfactory on this occasion due to the fact that you felt more physiotherapy treatment and after care should have been provided. Please accept our sincere apologies that your review was not acknowledged in a timely manner. It is now the responsibility of our Customer Care Team to respond to reviews on NHS Choices and we do our best to ensure that responses are posted within 24 hours. We hope that you will continue to give us feedback on the services we offer in the future. Best wishes Customer Care Team Kent Community Health NHS Trust Tel: 0300 123 1807 Email: kcht.cct@nhs.net Website: www.kentcht.nhs.uk

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