What I liked
I have been waiting for an appointment for my son now for a cople of weeks he needs a hearing test so that he can have grmits fitted to stop him having relly bad ear infections. i have tried calling the main switch board and spoke to a really rude and unhelpfull person that i coulf bearly understand! (due to her mumberling)
i have now been given the direct number and no one seems to answer the phone and there is no answer phone ti leave a message!
i am not looking forward to coming to the hospital already!!!!
What could be improved
Staff welcoming and helpfullness!
answer the phone
"I have been waiting for an appointment ..."
Posted via nhs.uk
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