"After being seen within 1/2 an ..."
About: William Harvey Hospital William Harvey Hospital Ashford TN24 0LZ
Posted via nhs.uk
What could be improved
After being seen within 1/2 an hour of arrival I was told I needed an x ray. I was advised there was a long waiting list so take a seat.
After about another hour or 1 1/2 hours I was called back in told I was not going to get an x ray and sent home.
I went to my GP who refered me back for an x-ray.
I believe this decision was not based on medical opinion but either financial basis or to meet waiting time targets. The complaints proceedure appears to be a nightmare also.