I recently visited the SAU at short notice with an abscess. I was left waiting on a plastic chair in a corridor for 5 hours which I felt was totally unacceptable. Doctors came and went and no one made the effort to explain the situation or how long it would take. The Porter was the only one keeping me informed and sane by the end of it.
Totally different experience on Leverington ward the following day, all staff were excellent, polite and kept me up to date. Couldn't recommend Leverington ward enough.
"Surgical Assessment Unit, and Leverington Ward"
About: The Queen Elizabeth Hospital / General surgery The Queen Elizabeth Hospital General surgery PE30 4ET
Posted via nhs.uk
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