"mothers care on vickers 4"

my mother-in-law,was taken to the NGH after falling and breaking her hip in two places,after an operation she was placed on vickers 4,my mother-in-law also suffers with dementia,and was suitably placed on a bay with 3 other dementia patients,who had broken hipsthe first couple of days seemed okay from what we saw,then she had a fall,which happens I know,but we were not informed of this,we only found out because a patients relative was there when it happened,when my mother-in-law's daughter visited,the relative told her what had happened,and asked if we knew,she replied,"not to my knowledge,but maybe they let my sister or brother know",on leaving the hospital my sister-in-law rang ,her other siblings,to ask if anyone had been informed,the answer was no,my mother-in-laws,other daughter,deliberatley waited till 6 o clock,to see if the hospital would ring,they didn't so she rang and asked about the incident,and complained about not being informed,even when jean's daughter visited at 2 o clock 90 mins after the incident nothing was mentioned,the next day at 11a, jeans daughter,son and daughter-in-law visited,and were shocked by jeans condition,her daughter went and asked,if anything else had happened,she looked,at the end of life stage,she was told no,but wasnt responsive to drinking,or eating,her daughter got a tissue and wet it to wipe her lips,they were showing signs od dehydration,we opened her mouth,and it was ,the worst thing we seen,packed with flem,she was making gurgled noises,we actually got tissues,opened her mouth and scraped it out,we sat her up,put a straw in a beaker and encouraged her to slowly sip,at first she was even choking on that,but gradually we got some down her and slowly started to come round,she couldnt speak,because her throat was so dry,we stayed 4 hours just to ensure she had drinks,the nurses response was,"well we cant force her to drink"we asked to see a doctor,we were told she was down in the book to see a doctor,but due to bank holiday,it was a skeleton staff,we stayed in the hope we would see a doctor,there was a shift change,when we asked the person,who was then in charge what time the doctor would be called,they replied"there isnt any doctors,coming on this ward today",whilst we know a patient cant be forced to drink,surely this was an instance where a drip should have been used?especially as dehydration was caussssing her dementia to worson,there are far more complaints about this,ward,although I cant comment on the bays that were for,non dementia patients,because,I believe a lot of the problems were due to lack of empathy with dementia sufferers,the day when we went when she was dehydrated,we looked at her file,the risk assessment wasnt filled,no mention ,of dementia,high risk of falling,or anything else,I wont mention anything else,due to us taking it further