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"Primecare Out Of Hours GP Service"

About: Sheffield PCT

(as the patient),

On new years eve, I found myself to be poorly and from 8am throughout the day my body was running out of fluids.

Being a diabetic my wife telephoned NHS Direct for advice, she was advised, as my symptoms we're that of having a temperature and dehydration, to contact the out of hours GP service as being a diabetic I needed my blood sugars checked and/or monitored.

My wife contacted Primecare to find the staff becoming snappy and putting the phone down on her cause she explained I was not well enough to goto the Primecare centre.

Oh eventually a Primecare doctor did ring but said I don't need a doctor and to just have sips of water, my blood sugars didn't seem to matter to Primecare!

I am appalled at what I feel was the poor service given by Primecare.

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