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"Best Neurology Treatment on NHS!"

About: Homerton University Hospital / Neurology

I was referred here by my GP after 3 months of extreme head pain (my GP assumed migraine). My local hospital is Queen’s Hospital but I don’t like to be seen there so they referred me to Homerton.

I was seen within 3 weeks for my first consultant appointment. It was a 2 hour wait as the Neurologist was running late, but luckily I had nothing to do that afternoon. The Neurologist saw me for a good 30 minutes going through my problem, asking questions and giving me little mobility tests for my balance and coordination. I was booked into an MRI brain scan the following week and I was seen instantly in no queue and had the results sent to me in the post a week later. I saw the consultant a week after the MRI scan (I was seen with only a 5 minute wait) and they gave me a medical trial to try for a month and gave me a follow up. The medicine didn’t work so I came back and they gave me another trial for 3 months, which didn’t work. I saw the Neurologist again (only waited 1 minute) and got a diagnosis and some medication and was discharged. They said if this doesn’t work then I can be instantly referred to the National Hospital of Neurology due to the notes they're putting in my medical file. Luckily the new medication has worked and I won’t need to go back for a long time. The only issue I had was reception staff being quite rude. Bu the consultant Neurologist was brilliant and I barely had to wait and was in and out of every appointment within 30 mins. I will always go back to Homerton!

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Responses

Response from Homerton University Hospital 7 years ago
Homerton University Hospital
Submitted on 27/04/2017 at 13:44
Published on nhs.uk on 28/04/2017 at 04:18


Thank you for taking the time to tell us about your positive experience of our Neurology department. We are so glad to hear that your treatment was successful. We are sorry you had to wait so long on your first visit but glad to hear the waiting time got shorter.

We are also very sorry to hear that the reception staff were rude.

Your feedback and comments have been sent to the services. If you have any further feedback, comment or query you can contact our Patient Advice and Liaison Service (PALS) on tel. 020 8510 7315, or text 07584445400, or email PALS.Service@homerton.nhs.uk.

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