"when i got an appointment things ..."
Posted via nhs.uk
What I liked
when i got an appointment things were great then i had to have a biopsy appointment but because of my work pattern and times i have to work.i can only have appointments on a monday they sent me one but could not attend so i gave them 3 weeks notice and told a replacement appointment would follow,it didnt so i phoned and spoke to the dept in question and told them about my work and was told it would be fine that was on a monday and an appointment came on the following monday and it was for a friday i cancelled it that day and was again told one would follow .....it didnt that was 8 weeks ago and im still waiting NO COMMUNICATION WITH EACH OTHER IN THAT HOSPITAL which is a shame cause they do such great work there .
What could be improved
COMMUNICATION,PEOPLE THAT ACTUALLY LISTEN TO WHAT PEOPLE ARE SAYING TO THEM
SEND APPOINTMENTS FOR THE DAY OF THE WEEK THAT THE PATIENT WANT AND CAN KEEP