"Endoscopy Team are all amazing"

About: Leeds General Infirmary

I wanted to leave this feedback of my recent visit to the Endoscopy unit at Clarendon Wing LGI! Any proceedure is not nice to have to undergo and probably more so the Endoscopy, i was incredibly nervous prior to my visit and subsequently when i arrived. I was met by a really great team on reception and had my pre-assessment done by a member of staff - Simply amazing put my mind at rest and made me less nervous from the outset.

The team carrying out my proceedure were fabulous, this really is the most horrendous thing i have had to ensure however had it not been for them it would have been much worse. They were incredibly professional and very attentive and caring - It was not easy for them but they got me through it. The member of staff in the recovery suite was also amazing and i am so very grateful to you all.

It is a shame that you do not always get great feedback or the fact that so few take the time to feedback. Once again a massive thank you to you all.

regards

Gary Whitehill

Story from nhs.uk

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