"some of the nurses were lovely"

What I liked

some of the nurses were lovely

What could be improved

Staff at the desk could improve on their customer service. Having had surgery i had to go to get my dressings changed.

The number of times i stood at the desk while the staff just ingroned me.

Anything else?

Having met a couple of lovely nurses i was told by one i was wasting their time.

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Story from nhs.uk