"Poor service"

About: Leicester Royal Infirmary / Ear, Nose and Throat Leicester Royal Infirmary Ear, Nose and Throat LE1 5WW

Posted via nhs.uk 8 years ago

My name is Teresa, I suffer from Balance/Dizziness ( vertigo) since 4th Feb 2017 after a long wait of 7weeks got an appointment with ENT on 2nd April 2017. I was told that I would be send an appointment through post for Physio & some test for further investigation. It's been 3weeks since I saw the ENT & I haven't received any letter till date. I m off from work for 10weeks, I do not understand why I m being treated so poorly. Can someone please respond to this matter.

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Leicester Royal Infirmary

Submitted on 04/05/2017 at 09:08

Published on nhs.uk at 09:30

Dear Teresa,
We are very sorry to hear about your lack of letter. We would like to look into this for you. Please can you send your details (Name, address, date of birth and NHS number) to linsey.ellis@uhl-tr.nhs.uk.
Kind regards,
Linsey Ellis
Service Manager, ENT
Leicester's Hospitals

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