"When are things going to change"

Posted via nhs.uk 7 years ago

I have spoken to the manager of the service, the service continues to be of poor standards and is not meeting the demands required. For example, Waterford House fail to send out letters on time, staff are unhappy, lack of recruitment in the area etc.
When is the manager of the services going to stand up and make the changes that everyone has repeated?

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Jane Tibble

Complaints and PALS Officer, Complaints and PALS,

Southern Health NHS Foundation Trust

Submitted on 08/05/2017 at 16:05

Published on Care Opinion at 16:21

We are very sorry that you were disappointed with the care provided at Waterford House. We welcome feedback as this enables us to review the care we provide.
If you would like to discuss this please contact the Customer Experience team on 02380 874065 or by email: hp-tr.customerexperience@nhs.net
Again, we regret that you were not happy with the care that you received.
Kind regards
Customer Experience

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