"I was quick to be seen in the ..."

About: Lewes Victoria Hospital

What I liked

I was quick to be seen in the minor injuries unit but was made to feel like a burden as it was nearly closing time for them. It's close to home and should take the strain off of larger A&E's nearby.

What could be improved

After injuring my hand in a football match, I went to Lewes Victoria Minor Injuries to get it checked out.

The nurse who saw me was rude and simply didn't believe what I was saying. I couldn't have an x-ray as the radiographer had gone home, so the nurse simply prodded my hand and said it was just bruised and that there was no need to see a doctor (I doubt there was one there anyway) or travel to another hospital with x-ray open.

So after 2 days of pain, it clearly hadn't got any better, I went back, as it's within walking distance of my home, was then x-rayed and the extent of the injury discovered. I had infact broken multiple bones in my hand.

Despite this I was not referred onto another hospital for immediate treatment but just offered an outpatients appointment in six weeks time. Stupidly I thought that my crumpled hand would heal as I was assured it would but six weeks later I saw a consultant at the Royal Sussex County Hospital who said the bones had begun to knit and unless they rebroke my hand they would continue to heal that way.

I now have permanent lump on the back of my hand and a depressed knuckle. If the nurse had realised the state of my injury when I first went in, 6pm on a saturday, rather than actually diagnosing it or sending me somewhere for it to be diagnosed correctly, I could have been dealt with it there and then and I doubt I would have a painful and mishapen hand.

Anything else?

Thanks Lewes Victoria Hospital! You may as well close the minor injuries as it's good for nothing but issuing plasters.

Story from nhs.uk

Next Response j
Previous Response k

Keyboard Shortcuts

Shortcut Help ?
Go to Home g + h
Go to Tell Your Story g + t
Go to About Us g + a
Focus Search Box /