What I liked
I arrived 15 minutes early for my appointment, was seen straight away, and was out before I was due to have started! The lady who dealt with me was friendly, sympathetic and efficient. A superb visit.
What could be improved
My only comment would be that the map on the web-site did not mark the train station. However this was clearly marked on the map inclosed with my letter, so was not an issue.
A very efficient, helpful and pleasant experience.
"I arrived 15 minutes early for ..."
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