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"You only get one heart!"

About: University Hospital Monklands / Cardiology/Coronary Care Unit (Ward 18)

(as a relative),

My husband had surgery last June in Hairmyres hospital which we are both grateful for but the aftercare has been pretty much non existent with initial 6 months appointment to the clinic being cancelled for August then after many months of daily chasing another was issued for March this year, only to be cancelled a few days prior to it due to the doctors sickness and my husband was told they would post out a new appointment.

No wonder they would post this out SEPTEMBER this year. I am not one to moan but I feel like this is a total disgrace especially with someone who has had two heart stents fitted. You only get one heart!

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Response from Nichola Summers, Deputy Director of Hospital Services, University Hospital Monklands, NHS Lanarkshire 8 years ago
Nichola Summers
Deputy Director of Hospital Services, University Hospital Monklands,
NHS Lanarkshire
Submitted on 06/04/2017 at 18:14
Published on Care Opinion at 20:52


picture of Nichola Summers

Dear J1234

I am so sorry that you and your husband have had this poor experience of our services, and I can completely appreciate your concern about these time delays for your husband's appointment.

I would be very happy to look into the reasons for the delay and try to find a solution, if you would be kind enough to call our Patient Affairs office (through the Monklands switchboard on 01236 748748) so that we can take some details from you.

KInd regards

Nichola

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