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Excellent clinical and emotional care

Story from nhs.uk

"Excellent clinical and emotional care"

About: John Radcliffe Hospital / Older people's healthcare

I would like to sincerely thank all the staff on ward 7D who looked after my 84 year old mother-in-law. Although frail and obviously very ill with Parkinson's, staff tried all they could to help her and were very sensitive towards the family's distress, taking time to explain procedures and when finally she passed away were reassuring that she did so both peacefully and with dignity. In a world where the elderly are sometimes dismissed, I was comforted by the JR staff's professionalism and care (in all senses of the word).

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Responses

Response from John Radcliffe Hospital 6 years ago
John Radcliffe Hospital

Submitted on 08/11/2017 at 13:24
Published on nhs.uk at 16:34

Please accept our apologies for the delayed response to your feedback.

Thank you so much for providing your comments about the team of staff on Ward 7D at the John Radcliffe Hospital. We're glad to hear that your mother, you and your family were treated with care and compassion by the team. It's also great to hear that you were comforted by the professionalism of the staff members you encountered

Your comments will be passed on to the managers of the ward.

Thank you.

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