"EKHUFT Multi Department Waiting Times"

1. Trying to complain through PALS is a process that needs a complaint in itself. Ineffective and a waste of time don't cover it. I'm not trying them anymore, skip to CQC.

2. Waiting times are beyond belief.

3. NICE urgent care times don't exist.

4. A recent job description I saw said said front line staff had to have good spoken English I assume this is more in theory than practice, I have a consultant who neither I, nor my friend, can understand.

Recent waiting times for 4 departmenrs (so this isn't a one doctor problem) have been 18 weeks (sposed to be on an urgent diabetes referral) , 19 weeks, 14 weeks. And worse yet, after surgery that failed 4 month wait just to talk to the consultant about doing more surgery. And seeing a doctor for treatment, from being referred to a treatment plan (time in the middle for tests) nine months!!!!

And all I keep being told by back room staff.....too many patients, not enough staff.

Clearly this is a hospital in crisis. How they got out of Special Measures is beyond me, the CQC have clearly raken their eye off the ball.