"From the moment that my elderly ..."
About: St Mary's Hospital (HQ) (London) St Mary's Hospital (HQ) (London) London W2 1NY
Posted via nhs.uk
What I liked
From the moment that my elderly mother was seen in reception, then triage to her discharge, the A& E process ran like clockwork. The nurses and doctors were extremely pleasant, professional and kept us 'in the loop' as it were at all times. They all had a fantastic sense of humour too!
What could be improved
Absolutely nothing needed improving (it was a quiet day though).
The nurses, junior doctors and receptionists deserve a pay rise!