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"The overall professional approach ..."

About: Alexandra Hospital

What I liked

The overall professional approach of my consultant.

What could be improved

Administration efforts. When I first booked my operation the administration was quite appalling, many errors made, typing slap dash, the sending out of "ripped" maps and paper. Telephone calls not returned - the whole thing was pretty below average.

Anything else?

More recently the x-ray department, one can hardly ever get a reply and when trying to book appointment, contrary that you have to do half of the job for them the staff can be very rude at times and incredibly unhelpful. logo
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