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"endoscopy unit"

About: Maidstone and Tunbridge Wells NHS Trust

I had a gastroscopy in the endoscopy unit.

The procedure was explained to me beforehand and my questions answered in full.

The whole team involved in the procedure were highly competent, professional and caring.

The entire procedure was without pain. To my surprise, it did not involve passing the endoscope through my nose.

Afterwards, the photos taken were immediately shown to me and explained in a way which I could understand.

The aftercare, to monitor my recovery, was also subtle and first-rate.

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Responses

Response from Maidstone and Tunbridge Wells NHS Trust 7 years ago
Maidstone and Tunbridge Wells NHS Trust
Submitted on 03/04/2017 at 18:40
Published on nhs.uk at 18:33


Dear Mr Dixon, thank you for taking the time to leave feedback on your recent experience of our endoscopy service.

We are very pleased that your procedure went smoothly and that you received all the necessary support and information from the staff involved.

We have shared your comments with them.

Kind regards, The PALS Team.

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