This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Now I have no one to talk to

Posted By ptsd lady

"Now I have no one to talk to"

About: Sussex Community NHS Foundation Trust Sussex Partnership NHS Foundation Trust / Working age mental health care (community)

(as the patient),

I was referred a year ago to the bedale centre in Bognor Regis by time to talk because they felt my needs were to complex for time to talk which upset me very much as in the past I only ever needed counselling. I went to the bedale centre saw a Psychiatrist, they were very kind and helpful and then unfortunately I was told they left and was not coming back. I then saw another Psychiatrist who I did not feel listened to me in between this I was meant to have a support worker who left and a referral to a psychologist. Again by the time I got to see the psychologist months later and was leaving to.

I then had a formulation done which I found very stressful and upsetting to bring up alot of things from my past. The whole time I waited to see someone I met with head of complaints alot was promised by the team leader at the bedale centre in front of my advocate.

I have since had to move home and was discharged because I could not make an appointment during the move however I have found out that the reason I was discharged was because I apparently said I found the appointments to stressful which is not true in fact at times and I have the emails to prove it I literally begged to see someone at the bedale centre.

Now time to talk will not see me and I have no one to talk to about my ptsd and anxiety.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Simon Street, Complaints and PALS manager, Sussex Partnership NHS Foundation Trust 7 years ago
Simon Street
Complaints and PALS manager,
Sussex Partnership NHS Foundation Trust

Submitted on 27/03/2017 at 17:23
Published on Care Opinion on 28/03/2017 at 09:24

We are very sorry that you remain unhappy with the care received at the Bedale Centre and that you feel left alone with your experiences. We always aim to offer the best service we can for each individual but we appreciate that it may not always feel that way.

As you are aware there are local helplines and services which offer support to people with mental health needs including the Mental Health Helpline 0300 5000 101, Samaritans 116 123, My Sisters House (for women) 01243 679800.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k