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No Call Back from Hounslow CAMHS for over 4 months

Posted By Very Unhappy Parent

"No Call Back from Hounslow CAMHS for over 4 months"

About: Heart of Hounslow Centre for Health

(as a parent/guardian),

Me my husband and son went to CAMHS Hounslow in November 2016.

Was told that we would get a call back with a decision with in a week. Had message on home phone a week later saying that they could not get through to my mobile but will call back. They did have my husband mobile but did not call that.

I am still awaiting for that call.

I called 020 8483 2050, and have left two messages on the answer phone. Still have not had a call back.

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Responses

Response from Sarika Ghai, CAMHS Operational Manager, West London NHS Trust 8 years ago
Sarika Ghai
CAMHS Operational Manager,
West London NHS Trust

Submitted on 08/03/2017 at 16:48
Published on Care Opinion at 17:12

Thank you for making contact via Patient Opinion.

We are sorry that you have not had a response, however I can help investigate this for you.

Could you please call 0208 354 8160 and ask for the Operational Manager or Service Manager, you will be put through to myself or my manager and we can help move forward with your enquiry.

Thank you

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