What I liked
The new building is exceptional. The care was as I have come to expect: also exceptional. All of the staff seem to have a genuine care and interest and were helpful and courteous.
What could be improved
My appointment was 45 minutes late which is, I believe, longer than the patients' charter target. I don't blame the doctor in question; she works her socks off, but it's obvious that there are more people needing treatment than there are realistic clinic slots available.
"The new building is exceptional. ..."
Posted via nhs.uk
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