What I liked
The hospital is very clean, there are plenty of volunteers around to help you find your way. I was seen within 10 minutes of my alloted appointment time.
What could be improved
Trying to make my next appointment. I had to wait for sometime and then a lady, who I can only assume was a volunteer, attempted to make the appointment for me, however, her knowledge of the system was poor and it took at least 15 minutes to complete this basic task.
The hospital has a general positive overall feel, the staff are friendly and helpful and the doctors I've seen seem to be knowledgeable if not a litlle pompous. Considering how the NHS are expected to work by the government, I think this hospital is doing really well.
"The hospital is very clean, there ..."
Posted via nhs.uk
Do you have a similar story to tell? Tell your story & make a difference ››