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"Urology One Stop Clinic - Malton"

About: York Hospital / Urology

I was referred for tests at the new OSC in Malton.

My appointment was scheduled for the first day of operation on March 1st, although they apparently completed a practise run the previous day. I was very impressed from start to finish. Apart from the staff who dealt with me personally I watched the way they interacted with the other patients, many of whom like myself perhaps found the whole experience, faced with a range of tests, rather daunting. In a nutshell the staff were excellent.

My own experience was positive, in that I was discharged with no further action required.

I hope this OSC approach is here to stay.

Well done to all concerned.

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Responses

Response from York Hospital 7 years ago
York Hospital
Submitted on 06/03/2017 at 13:29
Published on nhs.uk on 07/03/2017 at 02:37


Thank you for taking the time to contact us.

I am so pleased to hear about your experience within our One Stop Urology Clinic at Malton Hospital, it's great to hear that it was so positive.

We are very proud of our staff and we know that they always strive to provide the best service to our patients, it's great to get feedback from our patients reflecting this.

Kind regards

The PALS team

York Teaching Hospital NHS Foundation Trust

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