"That I was treated with understanding ..."
About: Tiverton & District Hospital Tiverton & District Hospital Tiverton EX16 6NT
Posted via nhs.uk
What I liked
That I was treated with understanding and respect by both the matron and doctor. The doctor explained what treatment I needed now and what should happen in the future, he was not just treating my current symptoms ( I attended the out of hours service).
What could be improved
The only thing that could have been better was the signposting to Tiverton Hospital. I new I had to see a doctor today and went on to the NHS website to see what my options were. I had taken my son to Tiverton Hospital before as advised by Doctors on Call and wanted to confirm that a service was available today - there was no information at all on the website, in the end I just telephoned them and they told me to go straight in, this was at 6.30 this morning - had I have known I would have gone in the night when my symtoms started. So more information about the service provided by the Hospital available on the website please.
The service and treatment I received this morning was first class, and always has been when I have attended Tiverton Hospital. The service they provide are what make out Health Service so precious - a true model of excellence.