"Genuine interest in my condition ..."
Posted via nhs.uk
What I liked
Genuine interest in my condition . The consultant is a calming, authorative and very compassionate individual, engendering trust and credibility
What could be improved
General quality of hygeine and the waiting room is abhorrant..grease marks from peoples heads leaning back in chairs ...horrible!
The young interns, working under the Consultant's direction, are mixed in their experience and need to practice their 'bedside manner' a lot more - they are either over familiar/cheeky or nervous/fumbling. Neither provide the assurance needed when they are about to perform a procedure on your mouth!