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"Cystoscopy today"

About: York Hospital / Urology

After a sleepless night and lots of worry I arrived for a 1 pm appointment. Lovely, reassuring staff from the outset. Everyone I came into contact with was patient and understanding. I was told I was 11 th on list and it began at 2 pm. I was seen at 3.40pm by a kind and reassuring team. On my way home by 4.15pm.

Special Thanks to a particular member of staff

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Responses

Response from York Hospital 7 years ago
York Hospital
Submitted on 24/02/2017 at 13:40
Published on nhs.uk on 25/02/2017 at 02:39


Thank you for taking the time to contact us.

I am so pleased to hear about your experience when having a Cystoscopy at York Hospital. I am happy to hear that everyone you saw was patient and understanding and you were reassured throughout.

I hope that all is well and that you will receive the same high standard of care should you need our services again in the future.

Wishing you the best

The PALS team

York Teaching Hospital NHS Foundation Trust

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