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"Day Surgery Unit"

About: University Hospital Monklands / Day Surgery

(as the patient),

Was in the Day Surgery Unit yesterday for a short procedure - I can't praise the staff (at every level) highly enough - everyone was so helpful and caring. They kept me well informed and my mind at ease before the Op and made sure I was well cared for, warm and comfortable afterwards.

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Responses

Response from Lynn McTavish, Interim Surgical Service Manager, University Hospital Monklands, NHS Lanarkshire 4 years ago
Lynn McTavish
Interim Surgical Service Manager, University Hospital Monklands,
NHS Lanarkshire
Submitted on 24/02/2017 at 11:04
Published on Care Opinion at 11:28


picture of Lynn McTavish

Dear xx-Mary-xx

Thank you for taking the time to tell us about your visit to the Day Surgery Unit yesterday. I am pleased to read that staff were able to put you at ease beore your procedure and helped make your experience a positive one. It can be quite daunting coming in to hospital and I hope that you are recovering well at home. I will make sure that your feedback is shared with the staff in the Day Surgery Unit.

Best Wishes

Lynn McTavish

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