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"Routine fiasco"

About: Stepping Hill Hospital / Emergency Department

Thank you to all the staff who were friendly, calm and really on the ball today when my partner had to be taken from the chest clinic to a&e. Both departments seemed to work fluidly together, act quickly and efficiently. The atmosphere was really calming and I felt like he was always in safe hands. The extra concern to check if I was ok too was welcome. Our original appointments with the chest clinic were perfectly on time as well. Really great job and a credit to the NHS.

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Responses

Response from Stepping Hill Hospital 8 years ago
Stepping Hill Hospital
Submitted on 21/02/2017 at 12:43
Published on nhs.uk on 22/02/2017 at 02:35


Thank you for taking the time to share your positive experience with us. Firstly I hope that everything went well with your partner and he is recovering. It is always lovely read that all staff worked together and acted quickly and efficiently. Thank you for taking the time to post such kind comments which I have shared with the management team . They will ensure that the staff who were involved in your partners care and treatment are informed of your feedback which they will undoubtedly be pleased to receive.

Thank you once again for posting such a positive review.

Kind regards

Case Officer

Patient and Customer Services

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