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"A and E dept"

About: Stepping Hill Hospital / Emergency Department

I was referred to A and E last night by my Gp practice. Within 5minutes of signing in I was in Triage where I was assesed very efficiently, within 1hour I had a brain CT scan followed by ECG and blood tests.,

The dept was extremely busy with queues of stretchers and ambulance crew all along the corridors, inspite of this a triage nurse twice checked that everyone in the waiting room was coping by coming round and asking each individual. The Doctor was very caring and gave me the results and information. All the Staff were so patient and professional and reassuring working in very difficult conditions. Absolutely marvellous THANK YOU

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Responses

Response from Stepping Hill Hospital 8 years ago
Stepping Hill Hospital
Submitted on 20/02/2017 at 12:42
Published on nhs.uk on 21/02/2017 at 02:36


Thank you for taking the time to share your positive experience with us regarding the Emergency department. I was pleased to read that all staff were patient, professional and reassuring. I have passed your feedback on the management team who will ensure that the staff are informed of your feedback which they will undoubtedly be pleased to receive, especially during these difficult times.

Thank you once again for posting such a positive review.

Kind regards

Case Officer

Patient and Customer Services

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